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Thursday, February 25 • 09:00 - 17:00
U03: Questions are Powerful - Use them Effectively - CLOSED

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Questions are a powerful tool, and good questioning skills are extremely important. Through effective use, we can *Get an idea or our context. *Save ourselves time and effort. *Encourage participation and teamwork. *Create outside-the-box thinking. *Engage in more effective learning. *Start decision making conversations. *Improve our inquiry skills. During this practical interactive session we will explore the power of questions and their ability to make us and others think by looking at items such as: *Listening to set the questions. *Use of probing questions. *Open and closed questions. *Constructive conversations *Tone. *Rephrasing. We will do this with discussion, exercises and evaluation as we go. Questions can help create and negate, learn and teach, and stop and start projects, connections and relationships. Participants will walk away with ideas on how to sharpen their questioning skills to a fine tool which can be used to transform their every conversation and to increase their thinking. I use open questions daily to gather more information, open questions give people no other choice but to churn things over in their head before they respond. I also use open questions when I collaborate as it helps defocus for a minute while they think about their answer and helps them realise what is going wrong as their sub-conscious churns away. I have tone questions used on me, tone can have a huge impact, a one word question and change of tone can change anything. Would you like to sharpen your questions? Then come along.

Speakers
avatar for Tony Bruce (UK)

Tony Bruce (UK)

Tester, Tony Bruce Consulting Ltd
Tony Bruce is a professional, experienced, constantly learning, coaching and teaching agile team member who specialises in Testing. He has worked in various industries with organisations such as Channel 4, Ernst & Young, LMAX and The Children’s Society. He is an active member... Read More →


Thursday February 25, 2016 09:00 - 17:00 CET
Tutorial Room - C