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Thursday, February 25 • 13:30 - 17:00
U08: Become Someone who Makes Things Happen - CLOSED

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Katrina’s entry into the international testing community has been compared to an asteroid; unexpected and explosive. However she first experienced years of frustration attempting to implement change in established processes without the knowledge or support of a professional network. How did she turn exasperation into action to become a leader of change rather than a sole agent? Katrina will explain how she became confident in communicating change to stakeholders, transforming her subversive resistance into agreed transformation that management understood and advocated for. This started with creating recognition of the need for change, and Katrina shares an example of how to facilitate this discovery within a development team. Katrina will demonstrate how to communicate change to stakeholders by explaining a technique to describe change in business language. She will show examples of how to share this message through written and visual media, and describe a self-assessment tool that helps other people to learn how to speak convincingly about change. As part of her current role, Katrina leads a team of change agents. She will conclude this session by revealing some of the tools of influence she uses to lead, sharing the ways that she generates and maintains enthusiasm for a testing revolution. Key takeaways • Entry points to your local test community. • How to facilitate the discovery of a need for change in people around you. • The SPIN technique to identify and communicate the business value of change. • Examples of marketing change to business people using visual information. • A self-assessment tool for conversations about change. • How to identify and share the methods that create other change leaders.

Speakers
avatar for Katrina Clokie (NZ)

Katrina Clokie (NZ)

Testing Coach, Bank of New Zealand
Katrina Clokie serves a team of more than 20 testers as a Testing Coach in Wellington, New Zealand. She is an active contributor to the international testing community as the editor of Testing Trapeze magazine, a mentor with Speak Easy, a co-founder of her local testing MeetUp WeTest Workshops, an international conference speaker, frequent blogger and tweeter.


Thursday February 25, 2016 13:30 - 17:00
Tutorial Room - E

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